Whether it's collecting and interpreting data on Pendo, developing personas, conducting user interviews, customer journey mapping, site mapping, or creating storyboards, research and storytelling are critical initial steps to developing good UX.
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Wireframes, check.
Lo-fidelity prototype, check.
High-fidelity prototype, check.
A series of refinement meetings with Product, check.
Design. Feedback. Iterate.
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Accessibility is an essential topic of conversation within the technology industry. Of course, good accessibility practices are the right thing to do. Still, it is a legal requirement in many current sectors.
See examples of VPAT's and Accessibility Redesign here.